Bargain Book Hut Online (BBHonline) respects your privacy. This Privacy Policy outlines the manner in which your data is collected and used by BBHonline. You are advised to please read the Privacy Policy carefully. By accessing the services provided by BBHonline, you agree to the collection and use of your data by BBHonline in the manner provided in this Privacy Policy.
If you have questions or concerns regarding this policy, you can email us at customercare@bargainbookhutonline.com
The Policy does not apply to the procedures and practices followed by entities that are not managed, owned or controlled by BBHonline or to the people that are not engaged, employed or managed by BBHonline
While using BBHonline, through this policy, we wish to make you:-,
• Feel at ease while using our website.
• Feel confident while sharing information with us.
• Aware that you may contact us with your questions or concerns about privacy on this website.
• Aware that by using our website you are agreeing to the collection of certain data.
Information that may be submitted on the website.
The data submitted by you while registering on our website may be used to provide customized services relating to your preferences and visits to our site.
BBHonline does not access or store your Payment Card details (i.e. credit/debit card number, expiration date, CVV etc.). When you make a purchase using your card, all required transaction details are captured on the secured payment page, and encrypted using Industrial Strength Cipher, and are securely transmitted to your card issuer for obtaining their authorization or otherwise. At no time, during the purchase process or thereafter does BBHonline have access to, or store, your card account information.
We may collect additional information in connection with your participation in any promotions or contests offered by us and information you provide while giving us feedback or completing profile forms. We also monitor customer browsing habits and website use, which enables us to improve the service we provide. We will collect only such information as is necessary and relevant to us to provide you with the services available on the website.
While you are on our website, we may have automatic access to (receive and collect) certain anonymous information in standard usage logs through our web server, obtained from “cookies” sent to your browser from web server cookies stored on your hard drive, including but not limited to:
• Computer-identification information.
• IP address, assigned to the computer which you use.
• The domain server through which you access our service.
• The type of computer you are using.
• The type of web browser you are using.
While you are using our website, personally identifiable information collected about you may include:
• First and last name.
• Email addresses.
• Contact details including phone numbers.
• PIN code.
• Demographic profile (like your age, gender, occupation, education, address and durables owned).
• Personal preferences and interests (such as books, movies, music and so on); and
• Your opinion on services, products, features on our website.
We may also collect the following information about:
• The pages visited/accessed.
• The links you click on our website.
• The number of times the page is accessed.
•Things you view, add to cart, add to wish list.
• Other websites you open simultaneously while browsing on ours
You may terminate your account at any time by writing to us at customercare@bargainbookhutonline.com, from the registered email ID used for creating your account login, and mentioning “Please terminate my BBHonline account” in the subject line. We will disable access to your account within 2 working days of receiving your mail. However, your information may remain stored in the archive on our servers even after the deletion or termination of your account.
When/How do we collect the information?
Generally, we use anonymous traffic information to:
• Remind us of who you are in order to deliver to you a better and more personalized service from product offering, advertising and editorial perspectives;
• Recognize your access privileges to our website and/ or mobile site;
• Help diagnose problems with our server;
• Administer our website and/ or mobile site, track your session so that we can understand better how people use our site/ interfaces.
We collect personally identifiable information from you when you register with us or transact as a guest. During the registration process, you are required to give us your contact information (e.g. name, email address, etc.) Upon registration, users may receive communications from BBH (e.g. newsletters, updates).
We use this information to contact you about the services you are using on our website and services in which you have evinced interest.
When you purchase a product from us, we request certain personally identifiable information from you on our order form, in order to be able to fulfill your order. You must provide contact information (such as name, email, and shipping address).
We use this information for billing purposes and to fulfill your orders. If we have trouble processing the order, we will use this information to contact you.
You may choose to provide demographic information (such as occupation, education and gender) to us; we encourage you to submit this information, so we can provide you a more personalized experience on our website.
If you choose to use our referral service to tell a friend about our website, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email, inviting him or her to visit our website. BBHonline does store this information and the information is used for the sole purpose of sending this one-time email and tracking the success of our referral program. An email to customercare@bargainbookhutonline.com may be sent by your friend, requesting us to remove this information from our database.
We are the sole owners of your information collected by us at different points on our Website.
We will collect personally identifiable information about you only as part of a voluntary registration process, guest checks out, or any combination thereof.
Our advertisers may collect anonymous traffic information from their own assigned cookies to your browser.
Our website may have links to other websites. However, we are not responsible for the privacy practices of such websites that we do not own, manage or control.
How is the information used?
The information collected from you may be used for the purpose of:
• Password reminder and registration confirmation.
• Special offers.
• Changes in service policies or terms of use.
• Event based communications such as order information, invites, reminders, etc.
Note: We send updates upon registration, and updates regarding your order status. We also send promotional emails to inform you about new arrivals, special offers, etc.
We use your personal information to:
• Improve personalized features on our website to enhance your shopping experience.
• To contact you for your account/profile related matters or any other reason as may be necessary.
• To provide the services requested by you;e.g. deliver book ordered by you.
• To preserve social history as governed by existing law or policy.
We use anonymous browsing information to
• Remember you in order to deliver better and more personalized service e.g. track your entries in our promotion schemes;
• Recognize your usage privileges to our website.
• Administer and manage the smooth functioning of our website by diagnosing problems.
• Track your session and activities so that we can understand better how people use our website.
Who do we share your information with?
We do not share or rent your information with third parties except our agents and alliance partners.
Our Associates
We use the services of our enabling partners such as outside shipping companies, resellers, business associates to fulfill orders, and credit / debit card processing companies to process the payment for goods and services ordered from BBHonline website. These entities do not retain, store, share or use personally identifiable information for any other purposes.
Alliance Partners
We will share your information with our alliance partners who work with us or on our behalf to help provide you the services. An alliance partner is a company or an individual who owns and manages (wholly or part of) online content on their websites powered by Bargain Book Hut Online.
We share email addresses with associates and Alliance partners. The agents and Alliance partners use the email address to confirm the deliveries, send notices and offer services related to the orders/promotions etc.
We do not rent, sell or share your personal information and we will not disclose any of your personally identifiable information to any other third parties unless:
• Required by special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure;
• To help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of BBHonline terms of use or to defend against legal claims;
We have your permission
To provide products or services you've requested
We reserve the right to disclose your personally identifiable and email address information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.
The security of your personal information and email address is important to us. When you enter sensitive information (such as credit/debit card number) on our acquiring bank’s system or order forms, they encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information and email address submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information and email address, we cannot guarantee its absolute security.
If you have any questions about security on our website, you can email us at customercare@bargainbookhutonline.com
What choices are available to you regarding the collection, use and distribution of your information?
You can accept or decline the cookies. All websites that are customizable require that you accept cookies. You must also accept cookies to register as someone for access to some of our services. For information on how to set your browser to alert you to cookies, or to reject cookies, go to http://www.cookiecentral.com/
Cookies
A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this website. We do link the information we store in cookies to any personally identifiable information you submit while on our website.
We use both session ID cookies and persistent cookies. We use session ID cookies to make it easier and secure for you to navigate our website. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following the directions provided in your Internet browser's “help” file. Reference for cookies can be found at http://www.cookiecentral.com/
We use session cookies to store the secure session and browsing preferences of the user. We set a persistent cookie to store your username and interests so you don't have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our website.
If you reject cookies, you may still use our website, but your ability to use some areas of our website will be limited. Cookies are used in the shopping bag to enable enhanced security and to ensure there is no URL based spamming.
Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply (an example of this is when you transact as a guest or add items to a shopping bag). A cookie cannot read data off your hard drive.
Some of our business partners (e.g., advertisers) set cookies while displaying banners on our website. We have no access to or control over these cookies. This privacy statement covers the use of cookies by BBHonline only and does not cover the use of cookies by any advertisers.
We do use cookies on point of collection pages of email addresses, but we do not use them in emails.
Our web servers automatically collect limited information about your computer's connection to the Internet, including your IP address, when you visit our website. (Your IP address is a number that lets computers attached to the Internet know where to send you data -- such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our website to the interests of our customers, to measure traffic within our website and let advertisers know the geographic locations from where our visitors come.
BBHonline includes links to other websites. Such websites are governed by their respective privacy policies, which are beyond our control. Once you leave our servers (you can know where you are by checking the URL in the location bar on your browser), use of any information you provide is governed by the privacy policy of the operator of the website you are visiting. That policy may differ from ours. If you can't find the privacy policy of any of these websites via a link from the website's homepage, you should contact the website directly for more information.
Voluntary disclosure of information
Supplying personally identifiable information is entirely voluntary. You are not required to register with us in order to use our website. However, we offer some services only to visitors who do register:
You may change your interests at any time and may opt-in or opt-out of any marketing / promotional / newsletters mailings. BBHonline reserves the right to send you certain service-related communication, considered to be a part of your BBHonline account without offering you the facility to opt-out. You may update your information and change your account settings at any time.
If your personally identifiable information or email address change, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing our Customer Support at customercare@bargainbookhutonline.com
Upon request, we will remove/block your personally identifiable information from our database, thereby canceling your registration. However, your information may remain stored in an archive on our servers even after the deletion or the termination of your account.
If we plan to use your personally identifiable information for any commercial purposes, we will notify you at the time we collect that information and allow you to opt-out of having your information used for those purposes.
What security procedures are in place to protect information from loss, misuse or alteration?
To protect your privacy and security, we will verify your identity before granting access or making changes to your personally-identifying information. If you have registered your profile on BBHonline, your BBHonline ID and Password are required in order to access your profile information.
To protect against the loss, misuse and alteration of the information under our control, we have in place appropriate physical, electronic and managerial procedures. For example, our servers are accessible only to authorized personnel and your information is shared with respective personnel on need to know basis to complete the transaction and to provide the services requested by you.
Although we will endeavour to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using this website, you agree that Bargain Book Hut Online will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.
We follow generally accepted industry standards to protect the personal information and email addresses submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we ensure to use commercially acceptable means to protect your personal information and email address, we cannot guarantee its absolute security.
If you have any questions about security on our website, you can send email us at customercare@bargainbookhutonline.com
All information collected on BBHonline is securely stored within the BBHonline controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.
We may revise our privacy policy from time to time to incorporate necessary changes. Of course, our use of any information we collect will always be consistent with the policy under which the information was collected, regardless of what the new policy may be.
We may use third-party advertising companies to place ads when you visit our website. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
How can you correct inaccuracies in the information?
To correct or update any information you have provided, our website allows you to do it online.
Policy updates
We reserve the right to change or update this policy at any time by placing a prominent notice on our website. Such changes shall be effective immediately upon posting to this website.
If we decide to change our privacy policy, we will post those changes to this privacy policy, on the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy policy at any time, so please review it frequently. If we make material changes to this policy, we will notify you, or by means of a notice on our homepage.
If we decide to make changes in our email practices, we will post those changes to this privacy policy, on the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
You can offer your views, suggestions, if any, by submitting the duly completed feedback form online.
Contact Detail
Bargain Book Hut Online
Contact No. +91 7304576378
Email: customercare@bargainbookhutonline.com
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent and we only use your information as described in the Privacy Policy. We view the protection of your privacy to be extremely important. We understand clearly that you and your Information is one of our most important assets. We store and process your Information on computers located in India and abroad that are protected by physical as well as technological security devices. We use third parties to verify and certify our privacy principles. If you have any objection to your Information being transferred or used in this way, please do not use the Website.
Governing Law and Jurisdiction
This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Mumbai shall have exclusive jurisdiction in any proceedings arising out of this agreement.
Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by Bargain Book Hut Online (BBHonline) and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in Mumbai. The High Court of judicature at Mumbai alone shall have the jurisdiction and the Laws of India shall apply.
Modification of Terms and conditions of Service
Bargain Book Hut Online (BBHonline) may at any time modify the User Agreement without any prior notification to you. Subsequent to any modification of the User Agreement, we will inform you of the modifications in the User Agreement via e-mail at the email address provided by you while registering on BBHonline. You can access the latest version of the User Agreement at any given time on BBHonline. You should regularly review the User Agreement on BBHonline. In the event the modified User Agreement is not acceptable to you, you should discontinue using the website. However, if you continue to use the website, you shall be deemed to have agreed to accept and abide by the modified User Agreement.
Secured Shopping
Bargain Book Hut Online (hereinafter referred to as BBHonline) gives utmost importance to the safety and security of our customers. Accordingly, there are a number of technological safeguards in place to ensure that our transaction process is extremely safe and our customers’ information is secured. For enhanced security BBHonline does not retain any financial information on its servers. All such information entered by you is directly received by our Banks’ servers and is then transmitted to your banks’ servers. All this is done through an industry-standard encryption protocol known as Secure Socket Layer (SSL). The majority of online transactions are completed without any problems whatsoever. However, please keep in mind that customer protection is a two-way street. When buying online, caution must always be practiced. Following are some guidelines that should be followed to ensure a safe and secure online shopping experience.
Safety and Security Recommendations
1. Protect your passwords. Please do not share your passwords with anybody.
a) Please refrain from using a public computer. But in case you are using a public computer or terminal, always log out when the online session ends.
b) Keep your passwords private, to protect access to your account.
c) Never use the same password for multiple online accounts.
2. Be wary of unsolicited e-mail and telephone contacts. Please do not access email from unknown email addresses nor open any attachments sent with them.
a) BBHonline will never e-mail or call a customer asking them to disclose or verify their BBHonline password, credit card, or bank account number. Such information should only be submitted on the web page forms while completing an order on BBHonline or while updating your account information and never shared on phone or e-mail to us. If you receive a suspicious e-mail with a link to update your account information, do not click on the link--instead, go directly to
www.bargainbookhutonline.com and then access your account.
b) Please do not entertain/access emails from an unknown entity, representing BBHonline and share your personal confidential information. BBHonline will never send such emails.
c) Customers should always carefully review order and shipment confirmation e-mails to ensure that they have been sent by BBHonline. For this purpose, please cross-reference confirmation e-mails with the transaction history in your account. If you receive a shipment confirmation e-mail for a transaction you have not done, report the incident to BBHonline.
d) Never disclose any confidential information such as passwords in any communication with us or with any of our employees. BBHonline will never ask for such information over e-mails or phone.
e) If you receive an e-mail, asking for personal details, such as password, never respond to it. It could be a phishing email.
f) A phishing email will normally have a tone of urgency – like "Your account will be temporarily suspended" and therefore please "Login to keep your account active." Please be rest assured BBHonline will NEVER send such emails to its customers.
g) If you are doubtful about the credibility of the email, please DO NOT click on any link provided in the email. This may result in malicious codes being installed on your laptop/PC. You must report the incident to BBHonline.
h) If you receive a suspected spoofed BBHonline e-mail, or discover a fake BBHonline website, please report the same to BBHonline.
3. Ensure your Personal Computer is protected:
a) Fraudsters send genuine-looking emails that contain viruses and Trojans (A Trojan refers to a program that appears to be safe but hidden inside, is usually something harmful, probably a virus). These viruses / Trojans, install a malicious code on your computer without your knowledge. They extract your confidential information that fraudsters use to access your online profile/account etc.
b) Here are a few important action points that you should bear in mind:
i) Keep your computer updated with the latest anti-virus / anti-spyware software.
ii) Install a personal firewall on your computer to protect your account.
iii) Keep your computer updated with the latest security patches and, most importantly,
iv) Do not click on links or open attachments from unknown or unsolicited (spam) emails.